Six Sigma Black Belt
Instructor-led Online Class
Medium of Instruction: English
Trainer Trainee Ratio: 1:15 (MAX.)
Duration: 5 Days
COURSE OVERVIEW:
The Certified Six Sigma Black Belt is a professional who leads complex process improvement and process innovation projects to realize the business benefits in any type of industry. A Six Sigma Black Belt has sound understanding of Six Sigma approach, methodology in terms of 5 phases Define, Measure, Analyze, Improve and Control (DMAIC), and a set of tools and techniques to make data-driven decision.
This course helps participants to grow professionally, increase their complex problem-solving and process improvement skill set, execute Six Sigma projects based on the Six Sigma approach and DMAIC methodology, and drive business results.
EXPECTED LEARNING OUTCOME:
- Demonstrate a sound understanding of Six Sigma approach and DMAIC methodology.
- Develop knowledge about different tools and techniques and their suitable applications in business and real life.
- Understand why and what data necessary and how to analyse it without “analysis paralysis” to make right decision.
- Build good understanding to lead business process improvement projects successfully and highlight their impacts on overall strategic organizational goals.
- Recognize the coaching and mentoring skills to effectively lead a project team and assist Six Sigma Green Belts in their Six Sigma Green Belt projects.
- Demonstrate team leadership, understand team dynamics and assign team member roles and responsibilities
WHO SHOULD ATTEND?
This course is suitable for everyone in an organization who involves in process improvement or problem solving including but not limited to:
- Management professionals
- Change manager
- Operations manager
- Project manager
- Engineers
- Technical staff
- Quality professionals
- Business analyst
- Supply Chain analyst
- Business consultant
METHODOLOGY:
- Engaging and interactive way of course material delivery is carried out using the demonstration method and real life examples and exercises.
- Recap after a lunch/coffee/day break helps participants to enhance their understanding.
- Knowledge check exercise is conducted every day before the end of the class.
Certification Options
Our Six Sigma Black Belt training program supports the top 2 global certification bodies (6Sigmastudy and ASQ) to enable our learners choose the one that best suites them.
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6sigmastudy™ is the global accreditation body for Six Sigma certifications. 6sigmastudy™ works through its large global partner network of Authorized Training Providers (A.T.P.s) to deliver trainings and certifications. Important certifications provided by 6sigmastudy™ include Six Sigma Yellow Belt (SSYB™), Six Sigma Green Belt (SSGB™), Six Sigma Black Belt (SSBB™), Lean Six Sigma Green Belt (LSSGB™), and Lean Six Sigma Black Belt (LSSBB™).
6sigmastudy™'s online live proctored exams allow you to take your certification exams from the comfort of your home using a webcam and a reliable internet connection. Upon successful completion of the exam you will get an online certificate. Your name will be added to the 6sigmastudy™ Certification Registry.
Exam Format:
- Multiple choice
- 125 questions per exam
- 180 minutes duration
- No negative marks for wrong answers
- Online proctored exam
Exam Fee: Included in the course fee
Exam Retake: 2 free exam retakes
Exam Rescheduling Policy:
- Students can can request for rescheduling in case of any situation preventing them from taking the exam on the scheduled date.
- There will be a rescheduling fee of USD 50
There is no formal prerequisite for this certification. However, it is recommended that the students undertake the Six Sigma Green Belt Course (SSGB™) to better understand the concepts required to be certified in Six Sigma Black Belt (SSBB™) certification exam.
Introduction to Six Sigma
- A brief history of Quality
- What is Quality (Definitions) and service or product
- Quality Gurus & their contribution to Quality
- Enterprise wide View
- Leadership
- Six Sigma Roles and Responsibilities
- Team Formation
- Team Facilitation
- Team Dynamics
- Time Management For Teams
- Team Decision making Tools
- Management and Planning Tools
- Team Performance Evaluation And Rewards
- Overview of DMAIC
Six Sigma Methodology – Define
- Important Stakeholders
- Impact On Stakeholders
- Critical To Requirements
- Benchmarking
- Business performance measures
- Financial measures
- VOC
- Kano's Customer Satisfaction Levels
- Juran's Customer Needs
- Market Research
- CTQ Flow down
- QFD
- Performance Metrics
- Project Charter
- Charter Negotiation
- Project management plan and Baselines
- Project Tracking
Six Sigma Methodology – Measure
- Processes, Process characteristics, process flow metrics, inputs and outputs
- Process maps and Flow chart
- SIPOC
- Data Type & Measurement scale
- Data Collection
- Sampling strategies
- Fishbone Diagram
- Relational Matrices or Prioritization Matrix
- Basic Statistics
- Analytical Statistics
- Gauge R & R
- Process Capability Analysis
Six Sigma Methodology – Analyze
- Correlation and Regression Analysis
- Testing of Hypothesis
- FMEA
- Gap Analysis
- The Five Whys
- Pareto Diagram
- Tree Diagram
- Non value added activities
- Cost of poor Quality (COPQ)
Six Sigma Methodology – Improve
- DOE
- Poka-yoke
- 5S
- SMED
- Continuous Flow Manufacturing
- Kaizen
- Kanban
- Theory of constraints
- Risk analysis
Six Sigma Methodology – Control
- Statistical Process Control
- Other Control Tools
- Maintain Controls
- Sustaining Improvements
DFSS
CASE STUDY 1
CASE STUDY 2
Each participant will receive the following via online portal:
- Study guides
- Glossary of important terms
- High quality video tutorials
- Practice questions
- Online certification exam
6sigmastudy™ certificate should be renewed within three calendar years of its issue date by taking the re-certification exam. A re-certification exam is not as extensive as the certification exam and consists of only half the exam questions. A student can pass the Re-certification exam with just a few hours of study.
Exam Format:
- Multiple choice
- 60 questions per exam
- 90 minutes duration
- No negative marks for wrong answers
- Online unproctored exam
Exam Fee: USD 160 (Includes access to the Six Sigma Black Belt (SSBB™) Recertification online course for 3 months)
Exam Retake: 2 free exam retakes
ASQ (American Society for Quality): The Global Voice of Quality, is a global community of people dedicated to quality who share the ideas and tools that make our world work better. With individual and organizational members around the world, ASQ has the reputation and reach to bring together the diverse quality champions who are transforming the world’s corporations, organizations and communities to meet tomorrow’s critical challenges.
ASQ SSBB certification requires passing one exam.
Exam Format:
- ASQ SSBB exam contains 150 questions and an additional 15 non-graded questions for online exam format.
- Total appointment time is 4.5 hours; exam time is 4 hours and 18 minutes.
- It is open book and Prometric Proctored online exam. Each participant must bring his or her own reference materials.
- You need a score of 550 points out of a possible 750 to be certified.
Exam Fee:
- CSSBB exam voucher cost is (as of Jan, 2023): USD 568
- ASQ MEMBERS SAVE $100 ON INITIAL EXAMINATION FEE, and the ASQ membership fee per annum is USD 169
Exam Retake:
- Re-Examination Fee: USD 368
- There is no limit to the number of times you may retake an exam. You will, however, be charged a retake fee each time.
- You must retake the exam within 2 years of your last attempt.
- If you do not retake within this period, you will have to submit a new application with full certification fees.
Exam Rescheduling Policy:
- Rescheduling an exam at least 5 days prior to your appointment using the Reschedule/Cancel option available on prometric website.
- There is a USD 130 fee for changing an appointment.
- No change may be made within 5 days of your appointment without forfeiting the test fee and needing to re-register and repay the test fee.
Application Processing:
- There are several ways to apply. You can apply online.
- You can download an exam application for mailing or faxing.
- You will need your resume and credit card to complete the application.
- You will receive an email notification from ASQ letting you know that your application has been approved.
- If your application is not approved, you will obtain a partial refund.
- The USD 130 processing fee is not refundable.
- Application form can be downloaded from the following link:
https://asq.org/cert/resource/pdf/certification/2023-cbt-certification-exam-application.pdf
- Candidates must have worked in a full-time, paid role.
- Three years of on-the-job experience in one or more of the areas of the CSSBB Body of Knowledge.
- One completed project with signed affidavit, or two completed projects with signed affidavits.
- Link for affidavit: https://asq.org/cert/resource/docs/ssbb_affidavit.pdf
Organization-wide Planning and Deployment (Questions 12)
- Organization-wide considerations
- Leadership
Organizational Process Management and Measures (10 Questions)
- Impact on stakeholders
- Benchmarking
- Business measures
Team Management (18 Questions)
- Team formation
- Team facilitation
- Team dynamics
- Team training
Define (20 questions)
- Voice of the customer
- Business case and project charter
- Project management (PM) tools
- Analytical tools
Measure (25 Questions)
- Process characteristics
- Data collection
- Measurement systems
- Basic statistics
- Probability
- Process capability
Analyze (22 questions)
- Measuring and modeling relationships between variables
- Hypothesis testing
- Risk analysis and management
- Additional analysis methods
Improve (21 Questions)
- Design of experiments (DOE)
- Lean methods
- Implementation
Control (15 Questions)
- Statistical process control (SPC)
- Other controls
- Maintain controls
- Sustain improvements
Design For Six Sigma (DFSS) Framework and Methodologies (7 Questions )
- Common DFSS methodologies
- Design for X (DFX)
- Robust design
Each participant will receive following items through Google drive:
- Course material copy and other supporting documents
- Practice question sets prepared by Emergence Skills
- For Virtual Live Class (VLC), video recording will also be shared with all participants.
ASQ SSBB certification requires to be re-certified every 3 years to ensure you maintain the same level of knowledge demonstrated in your first exam.
There are following two Ways to Re-certify:
- RECERTIFICATION BY JOURNAL: Obtain a minimum of 18 recertification units during your three-year certification period. Document them in your recertification journal by clicking on the following link: https://asq.org/cert/recertification and logging into your ASQ account online.
- Recertifying by Journal fee (ASQ Non-Member): USD 130
- Recertifying by Journal fees (ASQ Member): USD 90
- RECERTIFICATION BY EXAM: Sit for the exam by clicking on the following link: https://asq.org/cert/recertification and logging into your ASQ account online to apply (required if your certification expired and is past the 6 month grace period).
- Recertifying by Journal fee (ASQ Non-Member): USD 518
- Recertifying by Journal fees (ASQ Member): USD 418
